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PAYMENTS
Deposit - A
minimum 20% deposit of the total tour cost is required upon
booking. Bank transfer, bankers draft,
personal
or business cheques are acceptable forms of
payment, unless vacation booked within 3 calendar
months of arrival. Due to the continual fluctuation of currency,
cheques made payable other than in sterling will be
converted by our bank on the day of cheque clearance.
Irrespective of world
currency rates our tours are always quoted in pounds sterling. Your deposit and final payment may therefore
clear our bank at different exchange rates in accordance
with worldwide markets.
Final
balance - required to clear our UK bank no less than 3 calendar months prior to arrival. Bank
transfer and bankers draft are accepted.
We request
that the person making the booking is responsible
for full tour payment for every person travelling in
his/her party.
GROUP
BOOKINGS Once an itinerary is agreed, we require an admin fee of £1500,
which enables us to secure your accommodation and
transport, build a web page (if applicable) and is
deducted from the final balance. A 20% deposit
per person is also required (see payments above).
ALTERATIONS
TO TOURS Itineraries may need to be changed by mcleanscotland
due to weather or circumstances beyond our control.
All clients will be informed of any such change
prior to, or during the vacation. Any changes
made by the client after deposit, will incur an admin
charge of £20 per person. Itinerary changes cannot
be made after final balance has been made. In the
unlikely even this does occur, please contact us
immediately.
CAR RENTALS FOR SELF DRIVE
If you are renting a vehicle
through mcleanscotland please read your personal
travel insurance first, to see what is included in
your own insurance. As CDW is generally not
included in Scotland, although the company we use
Arnold Clark, do explain this to you at point of
pick up, where you have the option to include this.
Please follow our link
to car rentals.
FUNCTION AND EVENT TICKETS
Must be paid for in advance in full and are non
refundable.
CANCELLATION
BY CLIENT Deposits and admin fees are non refundable.
Should you have to cancel your booking for any reason,
please inform mcleanscotland immediately in writing.
Loss of monies may be
recovered through the clients’ travel insurance,
subject to the terms of the policy and we would
therefore encourage you to obtain cancellation
cover from your insurance provider as soon as your
vacation is booked. Cancellations made up to
three
calendar months prior to arrival will be repaid 50%
of tour balance. Any Cancellations made
thereafter will have no refund by mcleanscotland.
CANCELLATION
BY MCLEAN SCOTLAND In the unlikely event of mcleanscotland cancelling
your vacation, due to circumstances beyond our control,
a full refund or replacement will be offered.
We may cancel your tour should your group not meet
the agreed minimum number. We are happy
to re-cost or re - design should numbers fall below quotation.
INSURANCE
All clients travelling with mcleanscotland are
strongly advised
to take out insurance against cancellation, theft
and medical expenses. We advise you to read
your insurance terms and conditions carefully before
leaving home.
GENERAL
CONDITIONS We accept the booking in good faith and
you agree that there are no reasons which have not
been disclosed to us in writing before booking (e.g.
severe infirmity or incapability) which may make it
unwise for you or your party to embark on the tour.
The price of your holiday is guaranteed in pounds
sterling and will not be subject to any variations,
either increase or decrease except for those resulting
from changes in either the cost of fuel or government taxes. If you or any member
of your party is considered causing offence, danger,
damage or distress to others whilst on tour we reserve the right
to cancel or terminate their vacation from this point.
If this situation arises we will be under no obligation
to cover expenses incurred nor shall we consider any
claims for compensation or refunds.
COMPLAINTS
Any complaints regarding accommodation or vehicle
rental should be made directly to the service provider
in the first instance and then in writing to mcleanscotland
at your earliest opportunity. Complaints regarding
the tour should be made in writing to mcleanscotland
within 48 hours of departure.
TERMS AND CONDITIONS UPDATED 17
MARCH 2008
Mcleanscotland,
Ground Floor, Armagh , Friarton Road, Perth PH2 8DE, Scotland
www.mcleanscotland.com
info@mcleanscotland.co.uk
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